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Coronavirus (COVID-19) Information Bulletin

Restoration Family Services COVID-19 Information Bulletin

Restoration Family Services Substance Abuse Intensive Outpatient Program COVID-19 Policy

Effective Date: 24 October 2023



This policy outlines the guidelines and measures to ensure the safety and well-being of our clients, staff, and visitors during in-person meetings at Restoration Family Services Substance Abuse Intensive Outpatient Program (IFS-IOP) in response to the COVID-19 pandemic.



This policy applies to all clients, staff, and visitors participating in in-person meetings at Restoration Family Services Substance Abuse Intensive Outpatient Program (IFS-IOP) located in Smithfield, North Carolina.


1. Health and Safety Protocols:


1.1. COVID-19 Symptom Screening:
 All clients, staff, and visitors must complete a daily COVID-19 symptom screening questionnaire upon arrival.
 Anyone experiencing COVID-19 symptoms or who has been in contact with a confirmed case should not enter the facility and should follow isolation/quarantine guidelines.


1.2. Face Coverings:
 All individuals, regardless of vaccination status, must wear a mask or face covering while inside the facility.
  Masks should cover both the nose and mouth at all times, except when eating or drinking.


1.3. Physical Distancing:
 Maintain a minimum of six feet of physical distance from others whenever possible.
 The seating arrangement in group therapy sessions will be adjusted to ensure proper distancing.


1.4. Hand Hygiene:
 Hand sanitizing stations will be available throughout the facility, and all individuals are encouraged to use them regularly.
 Handwashing facilities with soap and water are also available, and individuals should wash their hands frequently.


1.5. Facility Cleaning and Disinfection:
 High-touch surfaces and common areas will be cleaned and disinfected regularly.
 Clients are encouraged to clean their personal spaces and equipment after each use.


2. Client and Staff Responsibilities:


2.1. Clients:
 Clients must comply with all health and safety measures outlined in this policy.
 Report any COVID-19 symptoms or exposure to the program staff immediately.
 Follow guidelines provided by healthcare professionals in case of exposure or a positive COVID-19 test result.


2.2. Staff:
 Staff members must adhere to all safety protocols and serve as role models for clients.
 Staff members should report any COVID-19 symptoms or exposure to their supervisors and follow the organization’s guidance on testing and isolation.


3. Visitor Restrictions:
 Non-essential visitors are discouraged from entering the facility.
 Essential visitors must adhere to all safety protocols, including symptom screening, mask-wearing, and physical distancing.


4. Program Modifications:
 Restoration Family Services may modify the program schedule and format to accommodate safety measures, including virtual meetings when necessary.


5. Reporting and Communication:
 Any confirmed COVID-19 cases among clients or staff will be reported to local health authorities as required by law.
 Clients and staff will be notified of potential exposure to COVID-19 while maintaining confidentiality.


6. Compliance and Enforcement:
 Failure to comply with this policy may result in suspension of in-person participation in the program for clients and disciplinary action for staff.
 Restoration Family Services will actively monitor and enforce this policy to ensure the safety of all individuals.


This policy is subject to change based on the evolving COVID-19 situation and guidance from local health authorities. Restoration Family Services is committed to providing a safe and supportive environment for our clients while prioritizing public health. We appreciate your cooperation in adhering to these guidelines.

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Office Hours: Monday – Friday, 9:00 AM to 5:00 PM

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